Can I personalize my domain name?

Yes, you can use your own domain by doing the following:

  1. Send an email to and let us know what domain/subdomain you would like to have pointed to SmartFile. ( or  This will immediately open a ticket and get your domain process started.                                                                                   
  2. You will need to have your domain name administrator create a CNAME to your site address.  ( For example: IN CNAME                                                                                                                                                                                                                    

Note:  We recommend you do not use FTP as your sub domain.   (   This will cause problems when you attempt login to our system to manage accounts or files.  We recommend using generic names such as, or any other domain.  

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