Can I personalize my domain name?

Yes, you can use your own domain by doing the following:

  1. Send an email to branding@smartfile.com and let us know what domain/subdomain you would like to have pointed to SmartFile. (subdomain.yourdomain.com or www.yourcompany.com)  This will immediately open a ticket and get your domain process started.                                                                                   
  2. You will need to have your domain name administrator create a CNAME to your site address.  (custom.smartfile.com) For example:  yourcompany.com IN CNAME custom.smartfile.com.                                                                                                                                                                                                                    

Note:  We recommend you do not use FTP as your sub domain.   (ftp.yourcompany.com)   This will cause problems when you attempt login to our system to manage accounts or files.  We recommend using generic names such as files.yourcompany.com, uploads.yourcompany.com or any other domain.  

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