**If you have not checked it out, please see our "How To Install" guide -http://support.smartfile.com/hc/en-us/articles/205301950-How-To-Install-the-Desktop-Connector
1. Double Click the Desktop Connector Icon
2. Login with your site username and password. Choose which drive you would like to mount to and click “Connect”.
**If you enter an incorrect user name or password, this is the error you will receive. You must click ok and reenter credentials.
3. Once logged in, you will see your files on the drive you requested:
To upload a file into the connector – find the file and drag it into the folder you would like to upload
To delete or rename a file, right click on the file.