SmartFile to Stop Support for Old Browsers (TLS 1.0)

TLS 1.2

April 2015, the PCI Security Standards Council released the version 3.1 of the Data Security Standard (DSS). The largest impact from this update is the DSS will only support TLS v1.2 on June 30th, 2016. TLS determines the strength of encryption used between the server and the client. For the on-premise solution to be part of a company's PCI compliance, this switch is required.


What does this mean?

Your old web browsers will no longer be able to use SmartFile. Fortunately, most modern web browsers like Google Chrome and Mozilla Firefox automatically update, but other browsers like Microsoft Internet Explorer are tied to operating system versions. For this reason, IE users will be affected the most by this change.

Here is a table of all the browsers, but in case you just want the recap:

Browsers that will work with SmartFile:

-Microsoft Internet Explorer 11 and higher
-Microsoft Internet Explorer Mobile (Windows Phone 8.1) 11 and higher
-Microsoft Edge
-Mozilla Firefox 27 and higher
-Google Chrome 30 and higher
-Google Android OS Browser Android 5.0 and higher
-Apple Safari 7 and higher
-Apple Safari Mobile 5 and higher on iOS 5 and up

FTP Clients that will work with SmartFile:


Browsers that will NOT work with SmartFile:

-Microsoft Internet Explorer 8 - 10 on Windows 7 or Server 2008 R2
-Microsoft Internet Explorer Mobile (Windows Phone 8) 10
-Mozilla Firefox 24 - 26
-Google Android OS Browser Android 4.4
-Microsoft Internet Explorer 7 and below and Microsoft Internet Explorer 8 on Windows XP, Vista, Server 2003 or Server 2008
-Microsoft Internet Explorer Mobile 7 & 9
-Mozilla Firefox 23 and below
-Google Chrome 29 and below
-Google Android OS Browser Android 4.3 and below
-Apple Safari 6 and below
-Apple Safari Mobile iOS 5 and below on iOS 4 and below


Will this affect you?

Follow this link and look for "Good" under the Version section. This will confirm your browser is using TLS 1.2. Once you confirmed that, you don't have to worry about anything else.

If you see "Bad" under the Version section then it's time to either update your browser or migrate to Google Chrome or Mozilla Firefox.


Will this affect your clients that use SmartFile?

Possibly. Depending on their browser, they may not be able to access SmartFile or download through share pages. Please communicate with any clients or users that you know may be affected by this. Urge them to update their browsers or migrate to Google Chrome or Mozilla Firefox.


When will SmartFile make the switch?

August 26th, 2016.

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